http://www.rocketwatcher.com/blog/2008/09/10-rules-for-running-a-customer-advisory-council.html by April Dunford Thu, 09 Feb 2012 15:09:26 +0000 hourly 1 http://wordpress.org/?v=3.3 http://www.rocketwatcher.com/blog/2008/09/10-rules-for-running-a-customer-advisory-council.html/comment-page-1#comment-521 Gary Mason Fri, 03 Apr 2009 19:45:58 +0000 http://www.aprildunford.com/http:/www.aprildunford.com/2008/09/10-rules-for-running-a-customer-advisory-council.html#comment-521 Couldn’t agree more - in this economy a Customer Advisory Board is by far the low hanging fruit for any marketing and sales team to identify new revenue and secure existing customer loyalty! I’m linking to this article in our next newsletter and blog - feel free to reference us too! Cheers, CustomerAdvisoryBoard.org Couldn’t agree more – in this economy a Customer Advisory Board is by far the low hanging fruit for any marketing and sales team to identify new revenue and secure existing customer loyalty!
I’m linking to this article in our next newsletter and blog – feel free to reference us too!
Cheers, CustomerAdvisoryBoard.org

]]> http://www.rocketwatcher.com/blog/2008/09/10-rules-for-running-a-customer-advisory-council.html/comment-page-1#comment-520 Big Swingin' Rick Tue, 30 Sep 2008 00:04:15 +0000 http://www.aprildunford.com/http:/www.aprildunford.com/2008/09/10-rules-for-running-a-customer-advisory-council.html#comment-520 These are great posts. If I had customers I would be doing just this! A great follow up would be on how to react/or not to the commentary. These are great posts. If I had customers I would be doing just this! A great follow up would be on how to react/or not to the commentary.

]]> http://www.rocketwatcher.com/blog/2008/09/10-rules-for-running-a-customer-advisory-council.html/comment-page-1#comment-519 Saeed Khan Sat, 27 Sep 2008 21:51:17 +0000 http://www.aprildunford.com/http:/www.aprildunford.com/2008/09/10-rules-for-running-a-customer-advisory-council.html#comment-519 Hi, Great advice. We just held a customer council meeting a couple of weeks back, and covered 7 or 8 of the items. We didn't start planning soon enough but the event went quite well. We do have to start putting plans together based on the input. One additional piece of advice is not to forget about the customers after the council or see the council as a once a year event. The council is part of an ongoing relationship with those customers and the fact that they agreed to participate indicates they want that relationship with you. Don't miss out on the opportunity that the council provides. Saeed Hi,
Great advice. We just held a customer council meeting a couple of weeks back, and covered 7 or 8 of the items. We didn’t start planning soon enough but the event went quite well. We do have to start putting plans together based on the input.
One additional piece of advice is not to forget about the customers after the council or see the council as a once a year event. The council is part of an ongoing relationship with those customers and the fact that they agreed to participate indicates they want that relationship with you. Don’t miss out on the opportunity that the council provides.
Saeed

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