6 Secrets to Better Marketing Messages for Startups

| August 27, 2010 | 42 Comments

Good startup marketing starts with good messaging.  You can have the greatest product in the world but if you can’t clearly communicate the value you deliver to your customers, nobody will ever be able to figure that out.  Here are 6 ways to build better messages for your startup that will lead to better marketing:

  1. Reduce the number of words you use – People have short attention spans and they won’t read a page of text just to figure out what you do.  Take your one page description that describes your key differentiated points of value for your market.  Then pare it down to a paragraph.  Then whittle it down to 2 sentences. Now tell me in 8 words or less.  You need to be able to communicate what you do, why people care, and who the people are that should care in as simple a way as possible.  Simple value statements work better.
  2. Lose your pointless tagline – Why do so many startups I come across have pointless taglines? Some even have great one line descriptions of what they do and then add a completely non-differentiating tagline that not only fails to add to anyone’s understanding of the offering but distracts from the decent description they do have. Follow, forget, fail.  If it can’t stand alone than just don’t do it.  Write a solid one-line description of what you do and leave it at that.
  3. Get rid of not just buzzwords but also jargon or overly technical terms – Startups in particular often fall into the trap of using terms that are very familiar inside the company but less so to potential customers.  Simple terms always work better in high-level messaging.  Remember that in your deeper content (whitepapers, e-books, etc) you will have plenty of room to get into as much detail as you need to.
  4. Get to the good stuff sooner – Many startups try to cram too much into their high level messages, trying to articulate an overly long list of reasons why customers should buy.  Remember the goal in your high level messaging is to help customers determine if they should spend the next 5 minutes with your site.  Get the most compelling stuff front and center and there will be plenty of time to go deeper after you’ve convinced the prospect to stay a while.
  5. Highlight value, not features – inside your startup, you product and development team is very focused on delivering features but your marketing should reflect the value those features deliver for customers.  It’s simple to say but I still see many technology startups spending too much time on feature descriptions while spending too little time describing why customers would find those features valuable.

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Category: Messaging, Startups

Comments (42)

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  1. Blog post: 6 Steps to Better Marketing Messages for Startups http://bit.ly/cvsEFd #startup #prodmgmt

  2. Jim Holland says:

    April, thanks for a concise list and the reminders. When working with with startups and early stage companies, we often forget about their passion and zeal. However, this doesn’t need to spill over into “crisp” Marketing.

    The world would be a better place without “gobbledy gook” techno-jargon as sited by David Meerman Scott. http://www.davidmeermanscott.com/documents/3703Gobbledygook.pdf

  3. RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  4. greyhawk says:

    6 Secrets to Better Marketing Messages for Startups: Good startup marketing starts with good… http://goo.gl/fb/3zxTZ

  5. Colin Clark says:

    RT @aprildunford: Blog post: 6 Steps to Better Marketing Messages for Startups http://bit.ly/cvsEFd #startup #prodmgmt

  6. RT @aprildunford: Blog post: 6 Steps to Better Marketing Messages for Startups http://bit.ly/cvsEFd #startup #prodmgmt

  7. jeffdossett says:

    Wise counsel! RT @aprildunford: Blog post: 6 Steps to Better Marketing Messages for Startups http://bit.ly/cvsEFd #startup #prodmgmt

  8. BizLaunch says:

    6 Secrets to Better Marketing Messages for Startups http://ow.ly/2vTDl

  9. RT @BizLaunch: 6 Secrets to Better Marketing Messages for Startups http://ow.ly/2vTDl

  10. Carol Glover says:

    RT @aprildunford Blog post: 6 Steps to Better Marketing Messages for Startups http://bit.ly/cvsEFd #startup #prodmgmt good article, thanks!

  11. Carol Glover says:

    RT @aprildunford Blog post: 6 Steps to Better Marketing Messages for Startups http://bit.ly/cvsEFd #startup #prodmgmt good article, thanks!

  12. Rob Tyrie says:

    6 Secrets to Better Marketing Messages for Startups : http://tinyurl.com/2bas3gx via @aprildunford

  13. Ginny Toll says:

    RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  14. Concise and precise. Good list RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd via @manidoraisamy

  15. RT @ashish_bhagwat: Concise and precise. Good list RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd via @manidoraisamy

  16. RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  17. Excellent points, and amazingly simple, although many people fall back to “Ivory Tower” marketing.

    I did a competition a couple of years ago (during US elections) and saw a wide range of quality

    http://fivepond.com/2008/09/04/presidential-nominee-demandware

    More recently I found an example of extremely poor messaging

    http://fivepond.com/2010/07/20/oxygen-messaging-that-covers-everything

  18. Venkatesh K says:

    RT @sureshsambandam: RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  19. Sophia Lopez says:

    Concise & precise. RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd via @manidoraisamy

  20. 6 Secrets to Better Marketing Messages for Startups by @aprildunford http://ht.ly/2vLVm

  21. Good reminder! 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd #marketing #startups

  22. Ardath Albee says:

    RT @StephanieTilton: 6 Secrets to Better Marketing Messages for Startups by @aprildunford http://ht.ly/2vLVm [Gr8 List!]

  23. @evanpro I think you can do better. @aprildunford writes on that topic: 6 Secrets to Better Mktg Messages for Startups http://bit.ly/cvsEFd

  24. RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  25. Clear & concise!"6 Secrets to Better Marketing Messages for Startups" http://tinyurl.com/2bas3gx by @aprildunford via @Jim_Holland #prodmgmt

  26. Elaine Chen says:

    RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  27. Becca Fieler says:

    6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  28. RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd Solid advice for ANY size company, IMHO.

  29. #marketing "6 Secrets to Better Marketing Messages for Startups" http://ow.ly/2BKJR

  30. Tonian Lindo says:

    RT @moniquepowell: #marketing "6 Secrets to Better Marketing Messages for Startups" http://ow.ly/2BKJR

  31. 6 Secrets to Better Marketing Messages for Startups http://bit.ly/ce4mYR

  32. Kim Vu says:

    RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  33. Tamer Rafla says:

    Effective marketing strategies for #startups http://bit.ly/bcjFee #TAOM #entrepreneur #prodmgmt

  34. XuanThu Pham says:

    RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  35. wmthomason says:

    RT @aprildunford: 6 Secrets to Better Marketing Messages for Startups http://bit.ly/cvsEFd

  36. Paul Veugen says:

    6 Secrets to Better Marketing Messages for Startups | Rocket Watcher Product Marketing for Startups http://revw.us/98Rrnw

  37. xavier baars says:

    6 Secrets to Better Marketing Messages for Startups : http://tinyurl.com/2bas3gx

  38. Aravind says:

    6 Secrets to Better Marketing Messages for Startups : http://tinyurl.com/2bas3gx

  39. Mayor Brain says:

    if you can’t clearly communicate the value you deliver to customers….http://bit.ly/fQbqH9

  40. Good advice. RT @AaronAyer @aprildunford For Start-Ups: 6 Secrets to Better Marketing Messages http://bit.ly/cvsEFd

  41. A5: See @aprildunford ‘s post, 6 Secrets to Better Marketing Messages for Startups, http://bit.ly/gnfXIG #ProdMgmtTalk

  42. RT @joshua_d: A5: See @aprildunford ‘s post, 6 Secrets to Better Marketing Messages for Startups, http://bit.ly/gnfXIG #prodmgmttalk

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