Rocket Watcher Startup Marketing

Introducing RocketScope

RocketScope Logo Introducing RocketScopeI was busy last year. I spent the first two thirds of it helping Huawei launch its Enterprise business globally which was interesting, challenging and eye-opening all at once. I also did a handful of projects with startups that were much more within my comfort zone of developing operational marketing plans. The contrast between working with companies doing $2-$10 million revenue on a single continent versus working with one doing $34Billion at a global scale got me thinking about the different ways a senior marketer could add value to a company without being a full-time employee.

Tactics Versus Strategy and Operations

If you’ve been reading this blog for a while you know that I write a lot about the difference between strategy and tactics. Tactical execution can often be efficiently done by an outside expert. There are an increasing number of possible marketing tactics that a company can use and it would be impossible, particularly for a small company to have deep expertise in all of them. Working with experts, even for a short period of time can rapidly accelerate learning and save companies from making painful rookie mistakes. We are now seeing a crop of great agencies/consultants that specialize in tactics such as email marketing, content marketing, SEO, Social Media marketing, influencer marketing, etc. that are clearly meeting this need.

Marketing strategy and operations on the other hand are different. The head of marketing for a business (either a dedicated marketing executive or the founders themselves) is left to grind through these deeper marketing problems alone. Tactical specialists are in no position to advise the companies on how to determine which markets to target, what the optimal routes to those markets should be and how best to operationalize an overall marketing plan. Very large companies often work with strategic advisors for other areas of their business but in the area of marketing and sales, where best practices have changed dramatically in the past 5 years, remains an underserved space. Mid-sized and smaller businesses in particular have no option but to attempt to bring as much senior experienced talent in-house as they can afford and learn the rest through trial and error. This is often an expensive, inefficient, risk-laden process.

Introducing RocketScope

While I was thinking about how it might be possible to help companies at a deeper level, I had coffee with another experienced marketing executive, Amrita Chandra and we decided to put our heads together to create a service we wished we had had access to as we matured as marketers.

What if you had access to a team of highly experienced marketing executives that you could rely on to advise you on your thorniest strategic problems? What if those executives could share with you and your team not just their practical experience but also their tools, processes and best practices? What if you could use them as an experienced outside sounding board, an insurance policy when you don’t know what you don’t know, and a high octane injection of marketing smarts to accelerate your strategy?

This is the idea behind RocketScope, a company that we’ve formed to help businesses improve their marketing. We’re not a marketing agency or marketing consultants. We are providing practical marketing counsel and advice on best practices, based on our decades of practical marketing experience. You can learn more about our services here.

We’re working with a small number of companies in a private beta mode. We expect to be taking on a new set of clients shortly. If you are interested in finding out more about what we can do, drop me a note at april at rocketscope dot com.

We’ve launched a marketing best practices and strategy blog over at the RocketScope site that both Amrita and I will contribute to so you should register for updates. We’ll also do a monthly newsletter covering a wider range of strategic marketing topics so feel free to register for that as well. Don’t worry though, this blog isn’t going anywhere and I will continue to write about startup marketing issues in particular over here.  And while I’m at it I want to says thanks for reading. I’m amazed everyday at the people I’ve met through this blog and what I’ve learned from mixing it up with you. Thanks again.

 


  • http://startupcfo.ca/ Mark MacLeod

    Good luck with the venture. Who *does* the work once you come up with the strategy?

    • http://twitter.com/amritachandra Amrita Chandra

      Hi Mark – I’ll pitch in to answer this one. We work together with our clients to gather the inputs and come up with planning, programs and measurement. (i.e. we don’t come up with strategy in an ivory tower). Depending on how they are resourced, we can help steer their in-house marketing folks to implement, measure and iterate, or we can refer them to tactical experts (other agencies, consultants) if they want to outsource the execution.

    • http://www.rocketwatcher.com/ April Dunford

      I will add one thing more to this. I don’t see us “delivering” a strategy (I’m not sure that’s even possible). We work with the team on bigger marketing and sales issues that go beyond executing tactics, and those issues change over time.
      And congrats to you on the move to Freshbooks – they are lucky to have you :)

      • http://startupcfo.ca/ Mark MacLeod

        Thanks April. Will be interested to see how your offering evolves. In my experience, it’s hard to work with external experts on an ongoing basis with something that is *core* to the company. Works only if it can be compartmentalized / productized. Definitely a market need though

        • http://www.rocketwatcher.com/ April Dunford

          Our experience has been different. We’ve been happy customers of this type of service a few times in our careers – you see less of it focused on marketing/sales but we aren’t alone in this space. That said, it’s not something any company at any stage with any team would need.

  • http://twitter.com/FxNxRL Alan Langford

    Congratulations! Not only are you both great people, but I think there’s a real need for this. Hope it goes gangbusters!

    • http://www.rocketwatcher.com/ April Dunford

      Thanks Alan!

  • http://twitter.com/heatherpayne Heather Payne

    Congratulations, April and Amrita!

    • http://www.rocketwatcher.com/ April Dunford

      Thanks Heather!

    • http://twitter.com/amritachandra Amrita Chandra

      Thanks Heather!

  • http://www.markevans.ca/ Mark Evans

    Congrats on the launch! I like the “personal trainer” idea – nice marketing!!

    Mark

    • http://twitter.com/amritachandra Amrita Chandra

      Thank you, Mark.

  • Lucia Mancuso

    Excited to see 2 of my favourite females who’s brains I respect immensely joining forces. Amrita + April = too much smart.

    • http://twitter.com/amritachandra Amrita Chandra

      Should we make that our tagline? “Too much smart!” Thanks for the congrats, Lucia.

  • http://www.facebook.com/profile.php?id=585895288 Evelyn So

    Super!!!!!! Congrats!

    • http://twitter.com/amritachandra Amrita Chandra

      Thanks, Evelyn.

  • robtyrie

    When I meet and advise start-ups in the city, one of the common patterns I see is that they haven’t got great marketing experience. They have great entrepreneurial experience, amazing engineering but mature marketing is a gap. Without a big raise, they still need marketing results, but it is difficult to justify hiring a full time, experienced marketing VP with clear knowledge on how to launch into North American markets. Based on the the offering and their experience, I think RocketScope is in the right place at the right time. Congrats April and Amrita, Start-Ups and Launchers should beat a path to your door.

    • http://twitter.com/amritachandra Amrita Chandra

      Hi Rob – thanks for the validation and the congrats. We’ll be sure to keep you posted on our progress.

  • http://www.alexaclark.com Alexa Clark

    Great news and congratulations! There are a lot of companies out there that can benefit from the opportunity to work with you!

    • http://twitter.com/amritachandra Amrita Chandra

      Thanks so much, Alexa.

  • http://www.quantifire.net/blog Will

    Fantastic – I just subscribed! Looking forward to what you and Amrita have in store

    • http://twitter.com/amritachandra Amrita Chandra

      Thanks, Will!

  • http://jonroussel.com/ Jon Roussel

    Great news! Your are correct that tactical execution can often be efficiently done by an outside expert. Keep up the posts and great work I know some people who could use your assistance.

© Rocket Watcher: Product Marketing for Startups 2012. All rights reserved. Design & Developed by The Blog Studio.