Robert Scoble had a post a couple of weeks ago where he critiques the DEMO conference. I agree with a lot of what he has to say in this post but I fundamentally disagree with the idea of a “launch” being a single point in time event, particularly one where the “launch day” signifies the day the product is first released into market.
I normally cover startup technology on this blog but occasionally I think it’s good to look at what’s happening in the wider world of marketing to see if there are lessons we can learn and apply to our little corner of the world. This week Starbucks launched Starbucks Via, a product they describe as a [...]
I’ve found that in general for a V1/Beta launch, teams are too focused on technology and not focused enough on customer pain points, user experience and the market. Why? Because by definition, they don’t have much customer experience yet! If you don’t have any pre-launch customer experience then what makes you think you know anything [...]
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